Returns
Our policy is valid for 30 days.
We are unable to offer you a refund or exchange if 30 days have passed after your purchase.
Your item must be unused and in the same condition as when you received it in order to be eligible for a return.
It has to be in its original box as well.
Any item that is not in its original state is damaged or missing pieces due to circumstances that are not our fault.
Any item returned more than 30 days after delivery will be charged a restocking fee.
Refunds are available (if applicable)
We will send you an email after your return has been received and examined to advise you that we have received your returned item.
We’ll also let you know if your refund has been approved or denied.
Within a set number of days, your refund will be processed, and a credit will automatically be credited to your credit card or original mode of payment.
Refunds that are late or absent (if applicable)
Check your bank account again if you haven’t gotten a refund yet.
Then call your credit card company; the refund may take some time to appear on your account.
After then, get in touch with your bank.
Before a refund is posted, there is usually some processing time.
Please contact us at [support@Scentplus.net](mailto:info@Scentplus.net) if you have not received your refund yet.
Items on sale (if applicable)
You will be responsible for any shipping expenses associated with returning your item.
The cost of shipping is non-refundable.
The cost of return postage will be deducted from your refund if you receive one.
The time it takes for your returned merchandise to reach you will vary depending on where you reside.
